We have used Tahoe Luxury Properties 3 times now for booking our family's summer vacation up in Tahoe. All of the properties we have stayed at have been beyond beautiful. They are always in pristine condition upon arrival which makes settling in for our vacation stress free. During our latest vacation, we had an unfortunate circumstance that was outside of the homeowner's and Tahoe Luxury Properties's control. Heavy 24/7 road construction just happened to be going on right behind the cabin. Even though she assumed they wouldn't be able to do anything, my wife called Tahoe Luxury Properties just to let them know. Ava at TLUXP acknowledged my wife's concern and got to work right away in coming up with a solution. She called back shortly with multiple solutions (all of which were beyond my wife's expectations) and made sure that we had the vacation we were expecting. If you are considering using Tahoe Luxury Properties, I can't recommend them highly enough. They really care about their customers and they will go above and beyond for making sure your vacation is perfect. Thanks!